FAQs on Enforcement

Compliance Imports Standards NCCP Codex Regulation Licensing / Registration

Q 1. What is enforcement of FSS Act, 2006? 

Ans: Responsibility of ensuring compliance of FSS Act, 2006 rules and regulations made thereunder by the FBO’s

Q 2. How is Enforcement undertaken?

Ans:Enforcement is undertaken on the basis of surveillance, monitoring, inspection and random sampling of food products carried out by the Officials of Food Safety Departments

Q 3. Who is responsible for implementation & Enforcement of FSSA, 2006? Or Who is the regulatory authority under the Food Act in India?

Ans: Food Safety and Standards Authority of India and State Food Authorities are jointly responsible for implementation & enforcement of FSSA, 2006. The details are provided Section 29 of FSS Act, 2006.

Q 4. How Enforcement activities are done with respect to FBOs.

Ans:The enforcement is primarily undertaken by all Food Safety Commissioners of State/UT along with Designated Officers and Food Safety Officers.

Q 5. Where can consumers find information on enforcement activities of FSSAI? 

Ans: The details are available on FSSAI’s Official website:http://www.fssai.gov.in/home/compliance/compliance-orders.html

Q 6. Does any liability rest with the FSO and can enforcement action be taken against the FSO for not fulfilling his role? 

Ans: The FSO shall be liable to a penalty which may extend up to one lakh rupee ifhe / she is found to be guilty of an offence mentioned under section 39 of the Act. Provided that in case the complaint made against the Food Safety Officer is false, the complainant shall be punishable with fine which shall not be less than fifty thousand rupees and may extend to one lakh rupees.

Q 7. What is Improvement Notice & who issues improvement notice? 

Ans: The improvement notice is the notice issued by Designated Officer if FBO fails to comply with the regulations as mentioned in Section 32 of the FSS Act, 2006.

Q 8. Under what circumstances can the DO suspend the license?

Ans:- If the food business operator fails to comply with an improvement notice, his licence may be suspended.

Q 9. Under what circumstances can the DO cancel the license?

Ans:- If the food business operator fails to comply with the improvement notice, the DO may, after giving the licensee an opportunity to show cause, cancel the licence.

Q 10. Whether an appeal can be filed against this Improvement notice, suspension/ cancellation of incense? 

Ans:- Yes, any FBO aggrieved by an improvement notice may appeal to the State Commissioner of Food Safety whose decision thereon shall be final. The same can be challenged in the Food safety Appellate Tribunal/ high court of his respective States/Uts

Q 11. What is the time frame for making an appeal to the State Commissioner of Food Safety?

Ans:-Fifteen days from the date on which notice of the decision was served on the person desiring to appeal or the period specified in the improvement notice whichever expires earlier.

Q 12 Sections under which penalties are issued? 

Ans: The provisions relating to offences and penalties are specified under section 48 penalties are given from Section 49-67 of the Act. A brief is given below:

Section Offence Persons covered Imprisonment Fine (Rs.) Petty Manufacturer
50 Food not of quality demanded by purchaser; Not in compliancewith the Act Seller - 2 Lakhs Penalty Rs. 25,000/-
51 Sub-standard food Manufacturer, Seller, Storage, Distributor, Importer - 5 Lakhs -
52 Misbranded food -do- - 3 Lakhs -
53 Misleading advertisement: False description; Or Publisheror any person involvedin publishing - 10 Lakhs -
  Nature or quality or substance;        
54 Food contains extraneous matter Manufacturer, Seller, Storage, Distributor, Importer - 1 Lakhs -
55 Failure to comply withFSO direction Food business operatoror importer - 2 Lakhs -
56 Unhygienicor unsanitary: Processing; or Manufacture Manufacturer or processor - 1 Lakhs -

Q 13. What is a food recall and what is its purpose?

Ans: “Recall” means action taken by the FBO to withdraw any food from market which is not complying Section 28 of FSS Act, 2006.

Q 14. Which license is required by a food business operator to run a food business in more than two states?

Ans: Food Business Operator operating in more than two States has to get Central License for its registered Office/ Head Office and separate license/ Registration for each units depending upon the capacity/ turnover from the concerned State/ Central Licensing Authority.

Q 15. What are the types of complaints/Grievance that can be addressed to the FSSAI or State Authorities?

Ans:

  • Complaint related violation of the provisions of Act and Regulation.
  • Food Adulteration.
  • Food poisoning
  • Food contaminations
  • Misleading labeling and packaging
  • Misleading Advertisements
  • Licensing and registration related grievances.
  • Counterfeit products
  • Sub-standard quality of food products
  • Unhygienic Conditions and malpractices by FBOs.
  • Complaints against enforcement officers of States and Centre
  • Queries/suggestions related to Ban of certain food Products (e.g. soft drinks, pan masala etc.).
  • Unauthorized use of food ingredients.
  • Miscellaneous like less weight of food products, offer on the particular products and the one related to other departments.

Q 16. How can a consumer register his complaint or grievance?

Ans:Consumers can connect to FSSAI through various channels. Consumers can register their complaints and feedbacks about food safety issues related to adulterated food, unsafe food, substandard food, labelling defects in food and misleading claims & advertisements related to various food products.

Q 17. How the complaints are addressed at State level? 

Ans: Upon the receipt of complaint/grievance, the Designated Officer may examine the complaint/grievance and if found the samples are required to be lifted or inspection of premises is required, he may forward the same to the concerned food safety officer. Food safety Officer may inspect the premises or may draw samples as per the merits of the case under intimation to designated officer.

Q 18. Is it necessary that the name of the food product on the label should exactly be the same as mentioned in the annexure of the FSSAI license?

Ans: Regarding the name of food products to be mentioned on the label, FBOs are required to comply with the relevant provisions of Food Safety and Standards (Labeling and Display) Regulations, 2020 and any other such direction issued by the Food Authority, from time to time in this concern

It is clarified that while complying with the aforesaid provisions of regulations, the name of the food product on the label may be at variance with the name mentioned in the annexure of the FSSAI license. However, the name of the food should indicate the true nature of the food contained in the package and should comply with sub regulation 5 (1) of Food Safety and Standards (Labeling and Display) Regulations, 2020

Q 19. Is there any difference between Ready-to-eat or Ready-to-cook food products?

Ans: Ready-to-eat foods are pre-cleaned, pre-cooked and ready for consumption without prior preparation and Ready-to-cook food includes all of the ingredients & some preparation and cooking is required as per instruction given on the package.